Who is eligible?
Who can apply: Work Study students are eligible!
What is Work Study? You are eligible for Work Study if you receive Financial Aid.
Schedule: Flexible Hours per Week: Up to 19 hours (on-campus) Wage: Work-study range ($16.28)
Position Description
The Office Assistant will provide front-line customer service for clients and students, provide organizational office support to the WES Program Manager and Support Center office staff, and be responsible for a variety of office support tasks.
Work Location: Support Center, Building 1
Reporting directly to the WES Program Manager
Essential Tasks
- Assist front desk reception areas for in-person support centers.
- Triage, guide, and assist students in Workforce Education Services, Transition Center, Wish Program, Working Student Success Network—Benefits Hub programs, and community partners.
- Perform receptionist duties when needed.
- Prioritize tasks in a multi-phone line system and fast-paced environment.
- Sort and distribute communications promptly.
- Assist in scheduling and planning meetings and appointments.
- Assist the program manager to maintain supply inventory in preparation for ordering.
- Creating, maintaining, and entering information into databases as needed.
- Provide excellent customer service and culturally respectful interaction.
- Assist students with general college navigation and the WES quarterly funding application.
- Help organize and maintain office common areas.
- Multilingual individuals may be assigned to interpret at special language cohort orientation and WES application sessions, evenings, and weekends.
- Special projects as assigned.
Preferred Skills & Abilities
- Proficiency in Microsoft Office Suites.
- Prioritize multiple tasks and deadlines.
- Ability to work with a diverse population.
- Bilingual/multilingual.
- Knowledge of ESOL/GED/ABE/High School Re-Engagement Program student.
- Knowledge of the Workforce Education Services Funding Process.
- Responsible, professional, flexible, and dependable
- Strong organizational skills.
- Able to work independently and as part of a team.
- Capacity for discretion and privacy regarding sensitive student information (FERPA).
Interested? Contact, Paran Sobati, Email: psobati@highline.edu or call (206) 529-4483
